by: Nicole Nelson

5 Signs It’s Time To Hire

It can be easy to miss or ignore important signs that you need to hire again. With an endless task list on your brain, there may not be much mental space left over for more. Undoubtedly, making the most of your current resources is a productive approach. But what if you have reached a threshold and it’s more than your system can handle? Sometimes it requires an objective look at the facts. Based on our own experience and feedback from clients, we created this list to help you identify if it’s time to consider hiring for a new position.

1. Your Employees or Customers Are Telling You To Hire Another Person

An obvious one, right? Even if you are receiving the feedback, it’s not always a convenient moment to take the time to create another position. But ultimately, trusting the feedback of your employees and clients is not only essential to the success of your business but also your reputation and workplace morale. The validation your associates will feel from being heard and seeing a direct result based on feedback will foster better relationships. This ultimately improves productivity as well as customer and workplace loyalty.

It’s more cost effective and productive to hire another position. You don’t want to lose your best employees due to frustration and feeling unheard. And nobody wants to lose loyal customers.

2. You Are Missing Deadlines and Details

This boils down to the simple question: “Are you having a hard time keeping up?” Are you missing deadlines, unable to promptly reply to clients, and finding more and more mistakes? While it can be easy to point the finger staff, you may need to step back and look at the bigger picture. Maybe your team just can’t keep up and is maxed out. If so, make sure to check with them about where help is needed the most. They may know more about what you need to for more than you do.

Even just asking them about their struggles is a great way to show a positive proactive attitude to your most valuable resource- the people you have already hired.

3. Too Much Overtime or Not Approving Vacation Requests

Are your employees regularly in overtime or working more than eight hour days? If so, this alone is an important place to start with looking into morale problems. More and more studies are being done on why work life balance fosters better health, productivity, and workplace morale. While you need the work done, pushing at the expense of your employees’ wellbeing will eventually cost you more than it will them. Try looking into where you can cut costs and investing in the position(s) needed to relieve the pressure from your staff. Once again, talk to your staff or find a way to learn more. Anonymous surveys through services like Surveymonkey are great at giving a safe anonymous method to receive input from your employees.

Vacation and rest are not only an important part of overall health, they are key ways to show your staff you care about them.

If you are finding you simply cannot meet business needs if staff members go on vacation, it definitely means you probably need to hire again.

One important factor to this issue is your staff may not be cross-trained. If only one person knows how to do each job, not only are you ensuring a difficult time for yourself if that person leaves, but it also means that person’s vacation will cause stress to the whole team. Procedural manuals are an important tool but most importantly, make sure to train people to do more than one role.

4. You Are Turning Down Work or Clients

You never thought you’d turn away someone interested in the product or service you have so tirelessly crafted to be of use to them. And yet, here you are saying no. Most likely because you simply do not have the bandwidth to find time or resources.

It’s important to know your limits. But when turning away interested leads, it may be a sign that you need to hire again.

5. Your Growth Requires New Skills

Nearly everyone who starts a business is hoping for growth and demand. Once it reaches a certain level, it often means the use of new systems, tools, and organizational complexity. While ushering your veteran employees to new levels of responsibility is important, sometimes it takes specialists or professionals that have experience and education in these new horizons to maximize productivity and meet the skills/technology gap. It’s a great idea to draw an organizational chart based on need and see where the gaps are. While it may not be possible to hire everyone you think you need to hire, a good start is with the biggest pressure point or bottleneck in the business.

One hire can make a world of difference—to you, your business, and your team.

Good luck and happy recruitment!